Trust Center
Difficult conversations are sensitive by definition. Here is exactly how TACT treats what you write, what your organization can see, and where AI should not be trusted as authoritative.
What your organization can and cannot see
Administrators of a team, organization, or pilot see participation, practice frequency, and aggregated readiness across Tone, Aim, Clarity, and Timing.
Administrators do not see your conversation details, scripts, reflections, or survey comments attributed to you.
Aggregated pilot reporting is withheld entirely until a cohort has enough responses to prevent identifying individuals.
What is stored
Your account, the conversations you prepare, the practice transcripts you generate, and your readiness scores.
Row-level security scopes every record to your account. Other users, including colleagues in your organization, cannot read your rows.
You can delete saved Playbook items and conversations at any time from your dashboard.
Privacy scrubbing
Before your text is sent to the AI provider, TACT automatically removes names, companies, email addresses, phone numbers, and similar identifiers, and stores only that scrubbed version.
Automated removal is pattern-based, so it is not perfect. Please avoid entering details you would not want stored, and describe roles and behavior instead of real names — preparation quality does not depend on them.
How AI is used, and its limits
TACT uses large language models to draft language, simulate a counterpart, and score readiness. AI can make mistakes and can be confidently wrong.
TACT is a communication preparation tool. It is not legal advice, medical or mental-health advice, HR investigation guidance, or a substitute for professional judgment.
High-risk topics — harassment, discrimination, safety, self-harm, legal exposure and similar — trigger a guardrail that points you to qualified human help before continuing.
Evaluating TACT for an organization?
The Enterprise Readiness page covers privacy, data handling, AI usage, account security, access controls, organizational reporting, retention, deletion, administrator visibility, AI training policy, guardrails and the security questionnaire process — including what is not available today.
Questions from your security or legal team?
Write to info@st4yreadyconsulting.com and we will answer directly. See also our privacy policy, terms, and AI disclaimer.