Mediating a conflict between two of your team members
Two reports are in an ongoing conflict that the team can feel.
Strategy
Meet each separately first, then together with a written outcome. Your job is not to decide who is right, it is to get a working agreement and hold it.
How this one opens
I have talked to each of you.
This is the first line of the full script for this exact situation.
What usually happens next
Most likely: both agree with the agreement, and one tries to add history to justify their side.
One thing not to say
You two need to work it out
You are seeing a piece of this script. 5 parts are written in full.
The rest of the opening, the full pushback path, everything to avoid, and the follow-up message — written for this situation.
Unlock the Full 5-Script Management Bundle
Managers use these plug-and-play communication templates to lead difficult team conversations without the anxiety. Get the complete PDF bundle delivered straight to your inbox.
Need this script tailored to a sensitive situation?
No two workplace conflicts are exactly alike. If you are preparing for a highly sensitive, high-stakes meeting and cannot afford to make a mistake, let our executive team write a custom, turn-key script tailored precisely to your situation.
- 24-Hour Delivery
- 100% Confidential
- Step-by-Step Delivery Coaching Notes
Secure checkout, no account needed. You'll answer four short questions right after payment.