Handling an employee who ignores your direction
A report keeps doing it their way after you have given clear direction.
Strategy
Separate disagreement from non-compliance. Invite the disagreement openly, then make clear that the decision holds once it is made. Document it.
How this one opens
We need to be clear with each other.
This is the first line of the full script for this exact situation.
What usually happens next
Most likely: a process argument — the requirement is slow, and the shortcut worked fine.
One thing not to say
Because I am the manager, that is why
You are seeing a piece of this script. 5 parts are written in full.
The rest of the opening, the full pushback path, everything to avoid, and the follow-up message — written for this situation.
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