Gallup finds 42% of people who quit say their exit was preventable — and 45% never had a conversation about their satisfaction, performance, or future in the three months before they left. This model turns that into your number.
Defaults use SHRM's conservative 75% replacement cost and 2.1 conflict hours per week (CPP Global reports 2.8). We apply Gallup's 42% preventable share and assume a readiness program recovers 30% of preventable exits.
Modeled annual cost of silence
$2.0M
$1,982,419 per year · $7,930 per employee
At this level, avoided conversations are materially shaping your retention numbers. Manager readiness is the highest-leverage fix.
Preventable turnover
14.7 of 35 voluntary exits per year
$859,950
Unresolved conflict hours
2.1 hrs/employee/week
$1,023,750
Manager avoidance and rework
1.5 hrs/manager/week across 25 managers
$98,719
Realistically recoverable with readiness training
Conservative recovery assumptions
$538,602